Parcelhero

Shipping made simple

Parcelhero Privacy Policy

Parcelhero Limited ("Parcelero", "PH," "we" or "us") is committed to protecting and respecting your privacy.

This policy explains how we use any personal information that you provide to us through our website, or customer service. Please read it carefully. We may change this policy. We will post any changes on this page, so please check back frequently.

For the purposes of data protection law, the controller is Parcelhero.Com Limited with a registered office at Kemp House, 128 City Road, London, EC1V 2NX. All correspondence should be sent to the trading address.

Information we may collect from you

We may collect and process the following information about you:

How we use your personal information

Sharing your personal information

We may also share your personal information with third parties in the following circumstances:

Your rights

You have the right to ask us not to process your personal information for marketing purposes. You can do this at any time by clicking on the "unsubscribe" link in any marketing email we send you. You can also send your request by post to Parcelhero at Kemp House, 128 City Road, London, EC1V 2NX.

Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. To make a request to PH for any Personal Data that we may hold, you need to put the request in writing addressing it to Parcelhero at Kemp House, 128 City Road, London, EC1V 2NX.

GDPR

Contact us

If you have questions about this privacy policy or the way in which Parcelhero processes your personal information, you can contact us using the details below:

Post: Data Protection Manger, Parcelhero Limited, Kemp House, 128 City Road, London, EC1V 2NX

We hope that we will be able to resolve any questions or concerns you have. However, you may at any time raise your concern with the UK Information Commissioner at:

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Updated: 05 July 2023